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VisionQwest Expands Its Healthcare Services
URL LINK :http://www.prweb.com/releases/2007/4/prweb515872.htm

With expanding healthcare needs in the United States, VisionQwest expands and enhances their healthcare and corporate outsourcing services.

Glendale, CA (PRWEB) April 2, 2007 -- VisionQwest Resource Group, Inc. has transformed and refocused its core business strengths of outsourced healthcare services. Expansion plans are set for the United States, Asia and possibly Dubai. With the VisionQwest Healthcare Servcies division leading the expansion focus by being a complete clearing house for foreign nurses and providing skilled healthcare employees to skilled nursing facilities and medical institutions, the business has expanded with success. VisionQwest Resource Group, Inc. has also expanded the management and financial consulting division and plans are to add more services in the near future to compliment its core business of healthcare and corporate outsourcing.

VisionQwest provides full Registered Nursing services, hiring local US nurses or going abroad to hire foreign nurses. VisionQwest Healthcare Services provides a full outsourced healthcare clearing house program for nurses from foreign countries to work in the United States. For foreign nurses the company does all of the immigration legal paperwork, create a two year contract program where the medical facility and VQ Healthcare are their employers, and providing corporate housing for them to stay in. This is done so that VQ can monitor and maintain the foreign nurse for a period of two years under contract and that there are no breach of contract to cause the medical facility to lose a nurse. One of the biggest issues that hospitals and skilled nursing facilities have when petitioning and hiring nurses abroad is that they run and breach from their contracts once they reach the US and work for awhile. They are always tempted or given bad advice from friends and relatives to go to greener pastures. However, under the healthcare clearing house plan that VQ provides its clients they create a very strict and professional relationship with the nurse and the client, using every legal forum available so there is no breach of contract. Currently the firm has 58 facilities that it provides quality nursing services to throughout California.

With the nursing shortage in California and other parts of the United States, VQ Healthcare has offices in the Philippines to support the recruitment and direct hiring of nurses for its facilities in the United States. In June of 2007 VisionQwest will be in Dubai to open up offices to support ongoing hiring needs and healthcare consulting services. The biggest problem that the the healthcare industry is facing at the moment is immigration retrogression of foreign nurses from the Philippines, India, China and Mexico. The highest concern is the Philippines where there are qualified nursing graduates and experienced nurses that can not be petitioned to the United States because there are no visas available to give them. The company has worked closely with various law groups and members of the United States House of Representative and Senate to create new immigration visas. In November 2006 the 50,000 immigrant visas for healthcare professionals were exhausted and no new numbers have been issued by Congress through immigration reform. Reform will come and new visas will be given out, however the company does not know when that will happen. The company continues to recruit and find the right nurses to bring to the United States and are putting the immigration packages together so that when visas are created and approved by Congress the nurses are ready to go.

VisionQwest Resource Group, Inc., an international healthcare consulting firm, is dedicated to provide analytical, evaluation, and management services and support for healthcare facilities and other healthcare organizations throughout the United States and many parts of the world.

Since 2002, their clients have included major employers in the healthcare industry. The firm has a distinguished reputation in providing clients with creative and expeditious solutions to unique challenges. The firms experience, objectivity, insights, analytical tools, evaluation assets and knowledge provide their clients with a virtual arsenal of financial and management resources. VisionQwest enables their clients to become self-sufficient, knowledgeable healthcare companies and informed healthcare providers. VisionQwest is an independent team of healthcare consultants.

VisionQwest healthcare consultants provide professional, independent, and resourceful advisory services to healthcare facilities management and owners. The firm provides a broad spectrum of analytical, evaluation, planning and implementation consulting services. VisionQwest healthcare consultants help their clients with selection, structuring, financial services, negotiation and monitoring of employee and human resource functions.

VisionQwest solid management consulting team is available to address clients needs in:

  • Strategic Planning - Senior Executive Level Services
  • Operations and Performance Improvement
  • Organization and Governance
  • Finance
  • Human Resource Management
  • Support Services
  • Mergers and Acquisitions

VisionQwest Resource Group, Inc. continues to look at other healthcare services that will compliment it ongoing business structure. For more information on VisionQwest go to www.vqrginc.com

VisionQwest Creates New Business Development Group
URL LINK : http://www.prweb.com/releases/2006/12/prweb488466.htm

Glendale, CA (PRWEB) December 7, 2006 -- VisionQwest Resource Group, Inc. announced today that they have formed a new business development group to enhance the vision and growth of the company. VisionQwest is a full outsourcing firm with their corporate office located in Glendale, CA USA and outsourcing offices in Makati City, Philippines.

The business development group has been created to bring new outsourcing clients into the company, providing better business growth over the next twelve months. With an aggressive growth plan stated for 2007 the company has developed a strong tream to focus on the goals and expectations of the company worldwide.

To head up the group the company has selected two very sold individuals to take senior management roles as Business Development Officers. Ayza Valdez and Louri Buban have been hired as Business Development Officers to put into action the companies vision of increasing the companies role in the call center and BPO oursourcing industry. Both individuals join the company after serving several years in the call center industry in various senior leadership roles. Along with these two new senior management members they have been given a full support staff to develop new business for VisionQwest over the next twelve months in a focused growth plan.

VisionQwest Philippines operation currently provides full call center outsourcing, covering all of North America. The services that are provided are customer service solutions and support, in-bound and out-bound services, collection services,telemarketing and sales services and other Business Processing (BPO) services. With leading technology and communications, the company is able to handle multiple accounts ranging from medical industry accounts to on-line acutions support and sales. The company began operations in the mortgage banking loan generation and processing services, over the last two years it has now expanded into many types of industries serving small companies to fortune 500 firms. VisionQwest earlier in 2006 developed a web-site design group that works with companies to design and develop web sites for client business operations or to act as a site for business lead generation. A good example is their own company web site of www.vqrginc.com and www.bestrates4u.com that were designed to create needed lead generation for the mortgage banking industry. The company hopes to see expanded growth in the web based technology group. VisionQwest also has had a sold growth in their accounting BPO service group known as VisionQwest Accounting and Tax Services.

The business development group is designed not only to target new call center markets and clients but also to begin looking at new acquisitions and call center development. Michael Lodge, President & CEO of VisionQwest worldwide will take on a new role in the development of new call center sites for the company. Since the company currently has a call center in the Philippines it will continue to develop other centers in areas of the country where jobs are needed. One of the new call center offices will be in a province of Bulacan, north of Minilla where there is a need for new job creation. The company has acquired a two story office complex there where it will house about 200 call center agents handling accounts in the United States. "I am approached on a daily basis by call centers in India to link up with our company", stated Michael Lodge. "However, I turn them down. The reason is that we really support call centers that are in the country we have invested in. If we link up with other call centers in oursourcing business, we keep it in the Philippines by using local call centers at this time". It is the vision of the company to expand operations as new clients are taken on to support the company growth. VisionQwest will also start looking at expanding call center operations in the United States, but with more technology investment over the next two years.

Outsourcing continues to grow in various industries. VisionQwest continues to focus on providing outsourcing services and cutting their client back office expenses by 65%. With a solid management team in all areas of the company VisionQwest places a high emphasis in quality services, reduced client costs and an overall objective to serve through its oursourcing services.

VisionQwest Expands Operations
URL LINK : www.prweb.com/releases/2006/9/prweb437563.htm

VisionQwest Resource Group, Inc., located in Glendale, California USA and with offices in Asia begins expansion plans in California and Asia. With an expanding need by VisionQwest clients for outsourcing their back office support, the company announced today they are beginning their expansion.

Glendale, CA (PRWEB) September 14, 2006 -- VisionQwest announced today that it will expand its call center operation in the Philippines by adding another 500 call center agents. This increase is to cover client contract needs for outsourced call center work. The company will put about 200 of the seats in the Province of Bulacan, this will create new job opportunities in the Province where jobs are needed. The remaining 300 call center agents will remain in Makati City, Philippines which is the main financial center.

With the expansion of the call center it provides more operational space to handle other outsourcing services that the company provides to corporate clients in the United States, Canada and the United Kingdom. VisionQwest continues to make investments in the Philippines, the country has a huge market of very highly educated people with good English language skills that will become assets to the company as the company expands its operations.

The company recently signed a service contract to represent a on-line medical insurance provider processing system for doctors offices and major hospitals. The clients system provides an innovative solution for electronically processing transaction within the healthcare industry. The client service package available for physicians, clinics and hospitals includes Real Time transactions including: Patient Eligibility/Benefit Verification, Electronic Referrals, Claim Status and Service Authorizations. 100% Papaerless claims processing and accounts receivable financing. Self pay receivable management including patient easy pay, credit/debit cards, check guarantee. The role of the call center is to market and sell these systems to the healthcare community and create more business for their client. With this expansion in contracts and call center agents it has started to negotiate a office lease for larger facilities in the Makati City, Philippines area. Michael Lodge, President & CEO stated, "The Company choose the Philippines because of its cost factors but also because of the quality of skilled and educated individuals they can hire with solid English ability. The company has really been able to put together solid call center teams to service our clients in the United States. We see even more expansion taking place as VisionQwest grows through our client base and acquisition".

VisionQwest outsourcing in the Philippines provides full call center support for inbound/outbound, customer service, telemarketing, technical and other types of call center services. The company also provides back office support for mortgage loan processing, financial services, accounting and bookkeeping, data entry and Medical Transcription.

VisionQwest has also started to expand its healthcare division in California - USA. The company has moved its healthcare division (VisionQwest Healthcare Services) forward to become a leader in the management of nursing HR issues. With an agreement to manage the nursing hiring practices and recruitment of 57 skilled nursing facilities throughout Southern and Northern California and parts of Nevada, VisionQwest has begun an aggressive recruitment campaign. With increasing high costs it is the goal of VisionQwest to find solutions to help their clients reduce their overhead burdens through outsourcing. VisionQwest Healthcare Services also announced this week that it has signed a letter of intent to purchase a 257 bed facility in Pomona, California and will start looking at other facilities to purchase in the next few months. "We have a very specific goal for our healthcare division and that is to grow the company through acquisitions over the next few years", said Michael Lodge.

VisionQwest also continues to look at its technology and resources to provide quality outsourcing services. The company has several divisions that include the Call Center in the Philippines, VisionQwest Healthcare Services which provides outsourced management of nursing needs, and VisionQwest Accounting and Tax Services that provides clients full accounting and tax services throughout the year. VisionQwest continues to look at other outsourcing services that will compliment their other businesses and enhance their clients business performance. The web site for VisionQwest is www.vqrginc.com or www.visionqwestinc.com , as well as www.BestRates4u.com (launched in July 2006).

On VisionQwest Outsourcing, February 15, 2005

TO: Business Editor
FR: Michael L. Lodge, President & CEO
Date: February 15, 2005

"Small Firm....Big Dreams....Becomes an Outsourced Reality"

Glendale, CA - USA: VisionQwest Resource Group, Inc. started outsourcing in 2002 as a small two man operation serving clients with CFO accounting services in various industries. Trained in corporate accounting and finance, the two men started leasing themselves out as CFO's. As time went by the corporate direction changed and has grown from a small consulting group to offering low cost accounting services with highly trained CPA's/MBA's in their Makati, Philippines office. The company decided to take one more step in their growth in outsourcing. In January 2005 the company expanded into a full operating call center in the Philippines serving clients in the US and Canada.

VisionQwest Resource Group, Inc. - Philippines, is able to save US companies up to 67% on their customer service costs. The Philippine facilities is designed with state of the art technology to handle thousands of inbound and outbound calls a day. Call center services include: InBound Order Processing, Lead Generation, Follow-up Calls, Customer Service, Appointment Setting, Market Research, Sales/Marketing, DataBase Cleanup and Updating.

US Customer Service costs are very expensive as overhead to any company. For ten customer service agents in the United States, it will cost an average monthly cost of $17,000 to $25,000. Ten VisionQwest Call Center Agents will cost their clients about $4,600 a month. By using a outsourced call center like VisionQwest it will put more cash flow back into a company and help them grow their company.

Michael Lodge serves as President and CEO of the firm, Joseph Cabuhat serves as Executive Vice President and President of the Philippine operations. Mr. Lodge has served as a consulting CFO for various industries ranging from Mortgage Banking, Manufacturing to International Shipping. Joseph Cabuhat also serves as a consulting CFO and specializes in the Health Care Industry.

For further information on VisionQwest you can to go www.visionqwest-ent.com or by call the corporate office at 919.547.0497.

On VisionQwest Healthcare, March 20 2005

Contact: Michael L. Lodge, President & CEO
Phone no.: 818.547.0497

"VisionQwest Continues to Grow"

Glendale, CA. USA: In 2002 VisionQwest Resource Group, Inc. was formed as an incubator company, designed to be a full outsourcing company providing various services to Corporate America to lower their operating costs and still maintain quality services. The vision of the company was to first start by offering outsourced CFO or Senior Accounting Services to small businesses which turned into a success. The company in late 2004 opened offices in Makati - Manila, Philippines to continue their outsourcing services by creating a full support center for accounting. Then it opened a full call center that now employees a little over 20 call center agents working around the clock. The call center will expand in June, after completion of office construction, to a full staff of 50 call center agents with forecasted growth by the end of 2005 to 100 call center agents.

VisionQwest announced today that as of March 2005 it has created another division to provide outsourced healthcare services throughout California. The division is known as VisionQwest Healthcare Services that has three functions. The first function is as a Nursing Registry which has an exclusive contract to provide 250 nurses to a skilled nursing provider of 60 SNF facilities throughout Southern and Northern California. VisionQwest Healthcare Services is the only nursing registry awarded this contract and is why it has devoted investment dollars and effort to set up an office in the Philippines to do international nursing recruitment. The international nursing recruitment function is designed to help fill the nursing shortages in California and to comply with contractual fulfillment. The third function of the healthcare division is to provide home care services. The core of the home care focuses on assistance with daily living needs throughout Southern and Northern California.

"We are very excited about the growth that we have experienced in the last few months" said Michael Lodge, President & CEO of VisionQwest Resource Group, Inc. Over the next few months the company will take an aggressive look at other outsourced services that can be provided to the business and healthcare community. With corporate investment dollars being used to open offices in the Philippines to provide lower cost outsourced services and as the same time maintaining quality support for their clients, VisionQwest feels that they can become the leaders in outsourcing services in the near future. Also, investment in technology to provide quality outsourced services is also very important to and continues to be a major focus of the company. The company is still a small firm, but its vision is to grow as a leader of outsourcing of services to business and the healthcare industry.

VisionQwest an be located on the internet by going to www.visionqwest-ent.com For employment opportunities in the nursing and healthcare industry click on the Employment section of the web site and apply on-line. VisionQwest is an equal opportunity employer.

New Web Site - BestRates4u.com, April 15, 2006

Contact: Michael L. Lodge, President & CEO
Phone: 818.804.5027 Ext 101

Glendale, CA - USA: VisionQwest Resource Group, Inc., with corporate offices in Glendale, CA - a full global outsourcing firm has launched www.BestRates4u.com to provide a mortgage source for individuals throughout the United States. The site is designed to for new buyers, those that want refinancing, or Home Equity Lines of Credit to securely apply on-line to start the mortgage process. Once the individual has applied on line a BestRates4u customer service representative will call the applicant and gather more information about their financial situation, their goals in obtaining a loan, how much is needed, and to get a good handle on their credit history. The information is entered into a secured site and then reviewed by a Senior Loan Customer Service Agent where they determine which mortgage lender or program will be able to work with the borrower. The file is then transferred to a Senior Loan Officer where it is uploaded into Point Mortgage processing software to begin the loan process. The BestRates4u customer service representative then starts the gathering of documents that will be needed by the Loan Officer to process the loan. This process saves the Loan officer a great deal of time and headaches allowing the Loan Officer to focus on getting the best interest rate possible.

With interest rates on the rise mortgage companies are now faced with how to reach out to new customers. Telemarketing has not been very successful for most mortgage companies, borrowers become tired of telemarketers calling them. However, with BestRates4u.com it allows the borrower to say "help me" by applying on-line, with the immediate response from a Customer Service Agent that will help them understand the full process of a loan, what is needed, and what programs are available for their situation. Customer Services is the key to fast response and results that work for the borrower.

BestRates4u.com has created a full system of customer service that enhances the loan process for the loan applicant and the loan officer. By streamlining the documentation and up-front process, the time to turn the application into a real loan. BestRates4u not only works with Loan Officers to find the best interest rates, but it also works to get timely information quickly to the Loan Officer and Processing Departments. BestRates4u.com is a full outsourcing division of VisionQwest Resource Group, Inc. with offices in Glendale, California USA and Makati City, Philippines. To know more about outsourcing vision www.visionqwestinc.com

On BestRates4U.com

"Launched to Provide Better Customer Service To Mortgage Borrowers, June 16, 2006"

Contact: Michael L. Lodge, President & CEO
Phone: 818.804.5027 Ext 101

Glendale, CA - USA: VisionQwest Resource Group, Inc. (www.visionqwestinc.com), an outsourcing firm with corporate offices in Glendale, CA and outsourcing offices in Makati City, Philippines, announced this week that they have launched BestRates4U.com. The new web site is designed to first educate borrowers on the mortgage process and secondly provide a Customer Service Agent to help them through the process of filing out a 1003 HUD application form. Information buttons are provided to click on to read about how the loan process works, from start to finish. A full-length video is provided that the borrower can watch that explains the entire process and all the steps that are involved in doing their home loan. Education is the key at BestRates4u.com to make the borrower knowledgeable on what to expect.

The biggest and scary aspect of applying for a new loan, and in which very few on-line loan officers help their borrowers with, is filling out the application forms needed to apply for a new loan - the official 1003 HUD form. Once the borrower goes on-line at BestRates4U.com they have two options of filling out a "Quick Help" form or a "Full Mortgage Application". If they choose "Quick Help" they are able to ask for help from a BestRates4U.com Customer Service Agent who will call then and fill out the 1003 with them over the phone, making sure all details is covered. Once the 1003 form has been filled out and is complete, they will receive the 1003 form via a PDF printable file or an up-loadable Point file for their Loan Officer by e-mail. The 1003 form is available in PDF printable format or a file that a Loan Officer can upload into Point mortgage processing software. If they do not have a loan officer the BestRates4U.com will assign them a loan officer on their network. There is no charge to the borrower for the Customer Service Agent to help them through the process.

BestRates4U.com is not acting as a lender or a broker. The information provided by the borrower to BestRates4U is not an application for credit or a mortgage loan and the information will not be used to pre-qualify the borrower with any lender.

BestRates4U will not check the borrowers credit history, however a BestRates4U Customer Service Agent may call the borrower at their request and verify the information the borrower has provided to better help their Loan Officer or Loan Officers on our network.

If the borrower is contacted by a lender or broker within our network that lender or broker may provide a rate quote based on property location, credit score, loan-to-value ratio, debt-to-income ratio, and other factors. BestRates4U does not distribute the products of all lenders or brokers in the marketplace and therefore cannot guarantee the lowest price or best terms available in the market. However, we can help the borrower understand the process and help them out with the beginning process of obtaining a home loan though a good organized 1003 loan application.


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USA OFFICE
200 North Maryland, Suite 300 Glendale, California 91206

Phone Number: (+818) 804.5027
Fax Numbers:(+310) 861.5558
(+310) 861.5459
E-mail Address: info@vqrginc.com

PHILIPPINES OFFICE
4th Floor, 1st Life Building, 174 Salcedo Street Makati City, Philippines

Phone Numbers: (+632) 816.4590
(+632) 816.4550
Fax Number:(+632) 816.4554


This is the entrance to the Call Center and Resource Center of our Philippine office. Behind the glass wall is a beautiful conference room for meetings with clients and staff. We invite you to visit us at our offices and learn more about VisionQwest Resource Group, Inc.The Call Center was designed to house professional staff. It is very important to provide our staff with a comfortable enviornment to create a top professional attitude. Environment is everything!VisionQwest has the team method approach to getting results. The teams are given goals and objectives that must be met on a daily basis. All teams are expected to meet their goals, to develop a solid customer service team to create strong business relationships for our VisionQwest Client.The Call Center has internet and VOIP systems set up to handle large numbers of calls on a daily basis, seven days a week.Call Center Agents are all professionally trained. All are college graduates from the top universities in the Philippines. Each of the Call Center Agents make and receive hundreds of calls each day in support of client firms in the United States.

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