BENEFITS OF OUTSOURCING CUSTOMER CENTRIC SERVICES WITH VISIONQWEST
- Cost Avoidance
- Cost Reduction
- Higher Service Levels
- Availability
The One Source for Complete Call Center Consulting Services, the success of your call center depends on finding the right people, developing the right processes, using the right technology and continuously evaluating performance. VisionQwest is the one source with a comprehensive consulting program based on real-world experience in the call center industry. This expertise allows us to develop and manage effective staffing solutions.
Consulting Services include:
  Cost Benefit Analysis: a proprietary process used to determine your true staffing and recruiting costs.
Operation Assessment: an in-depth analysis used to evaluate your call center's people, processes, and technology and provide cost-savings solutions.
Benchmarking and Performance Analysis: an ongoing comparison used to measure your call center's operational effectiveness.
Strategic Alliances: the long standing relationships we hold in the industry allow us to bring greater value to your call center.
COST SAVINGS - BOTTOM LINE - POSITIVE RESULTS
67% Cost Savings
VisionQwest Resource Group, Inc.
Outsourced Telemarketing - Customer Support Services |
| No. of call center agents |
VisionQwest
Monthly fees |
Average Monthly
US Costs |
VisionQwest
Monthly Savings |
Savings Ratio |
| 6 |
3,214 |
9,600 |
6,386 |
67% |
| 10 |
5,357 |
16,000 |
10,643 |
67% |
| 20 |
10,714 |
32,000 |
21,286 |
67% |
| 30 |
16,071 |
48,000 |
31,929 |
67% |
| 40 |
21,429 |
64,000 |
42,571 |
67% |
| 50 |
26,786 |
80,000 |
53,214 |
67% |
|
| *These fees are based on 40 hour work weeks, 4.33 work weeks in a month. |
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